Please note that we must be notified of damaged/faulty goods within 1-2 days. Our customer services team will reply you within 24 hours with return procedures. How do I return faulty or incorrect goods?įor goods received that are not as ordered or are faulty, please contact us. Please contact us before sending it back and we will provide you with RMA number which will help us to deal with your return quicker. Buyer has to bear the return postage cost. If for any reason you are not fully satisfied with your purchase, we will accept a return within 30 days subject to the item being in its original packaging and a resalable condition. Sorry we don't offer international shipping. We are UK based company and we send all our parcels from our warehouse in UK. In some cases it can take longer than that. Please note it is just estimated time and not guaranteed. Since we mostly use Royal mail 1st class, according to Royal mail guidelines 1st class post takes 1 - 2 working days for delivery. All orders received after cut off time will be dispatched on the following working day.ĭelivery time varies from courier to courier. If we receive your order before that time with clear payment we will dispatch it same day.

Our cut off time is 12:00 from Monday to Friday. How long it takes us to dispatch your order?

Mostly we send parcels through Royal mail as 1st class. We use number of couriers to dispatch parcels e.g Royal mail, myHermes, DPD, Parcelforce, UPS, DHL and FedEx.

V magic mirror